In response to the COVID-19 pandemic, Schwing America has made changes to parts and service departments to better serve the needs of the customer. Some call center employees are working from home with complete access to customer files and parts inventory to quickly provide information and support.
Phone calls are routed as usual, including to the phones of the home-based employees.. In-house call center employees have spread out their work areas to enforce social distancing guidelines. The Schwing call center remains open from 7 a.m. to 6 p.m. central time.
Putzmeister America, Inc. facilities, o. ice and factory continue operations to service industry needs. In response to the health crisis, our team here has come together in an unprecedented way with continued focus on the collective success of our business and our customers. Specifically, our production, warehouse and service teams have remained committed to ensuring machines are produced and customers’ parts needs are fulfilled daily.
Beton America is pleased to announce the appointment of Scott Savage, a concrete pumping industry veteran, as the new East Coast regional sales manager. Scott has been in the industry since the 1990s as an owner, operator and past ACPA Board Member.
Liebherr USA, Co. marked a milestone on April 6, 2020—the company formally moved into a newly expanded campus in Newport News, Virginia. The facilities house employees who work in administration, finance, human resources, sales, information technology, marketing, product support and distribution for nine different product units under the Liebherr USA, Co. umbrella.
The truck lineup for the 2021 Mack Trucks Calendar is set, after thousands of Mack fans cast their vote on Mack social channels to choose winners in six categories. Each winner will receive a professional photo shoot of their truck, courtesy of Mack, and will be featured in the upcoming 2021 Mack Calendar.
At their annual installation of officers, the Engineering Contractors’ Association (ECA) awarded Doug Marquis of Conco Pumping with their Personal Safety Award. Doug was recognized for his exceptional work in the construction field forwarding worker safety. His achievements include working with equipment manufacturers to improve the safety of boom pump operators in 2018. He improved their safety by collaboratively developing systems to create tie-off points when working on boom pumps. The tie-off points aid in fall prevention and related injuries.
Liebherr introduced a completely newly developed 42 M5 XXT truck-mounted concrete pump and the new Powerbloc drive unit to the U.S. market at the 2020 World of Concrete show in Las Vegas, Nevada. The 42 M5 XXT is powerful, versatile and compact, allowing the machine to work easily at constricted job sites. And with the Powerbloc, Liebherr has, for the first time, created a product that combines the best features of open and closed hydraulic systems.
The American Shotcrete Association (ASA) is proud to announce the recipients of its 2019 Outstanding Shotcrete Project Awards.
The recipients were honored at the 15th Annual ASA Awards Banquet held in conjunction with World of Concrete, February 4, 2020 in Las Vegas, Nevada. These awards confirm and demonstrate the exceptional advantages of shotcrete placement of concrete.
Concrete Pump Repair (CPR) recently completed the redesign and rollout of its new website.
“The new site was built to be userfriendly with enhanced navigation and user experience,” said Jerry Anderson, vice president and general manager of Concrete Pump Repair. “It allows customers to access the extensive CPR pump inventory, expanded product and service offerings, and a before-and-after pump gallery.”
On the new Concretepumps.com, visitors will be able to order pump parts as well as determine the trade-in or resale value of their equipment.
Putzmeister America, Inc. is committed to providing its customer base with industry-leading support across North America. In collaborative efforts with the direct sales team, Putzmeister has developed a customer advocacy team whose role will be to ensure the full satisfaction of the accounts in the assigned markets.
