Schwing America Promotes Tom Jaeger to Service Manager

Schwing America is pleased to announce the promotion of Tom Jaeger from service specialist to service manager, effective June 1, 2021. Tom brings extensive experience in customer service, solutions and communications to his position, along with several years of experience with Schwing America.

“We are very fortunate to have so many talented individuals in our service department,” said Bill Murray, CEO of Schwing America. “We have a great team in place and are confident that under Tom’s leadership we can expand the service offerings and profitability of the Schwing service organization.”

Jeff Popa transitioned to the role of senior technical advisor as of June 1, 2021. Once the service manager transition is complete, Jeff’s new role will primarily focus on offering advanced technical advice to Schwing customers, Schwing service technicians and call center staffers. Jeff will remain a critical member of the Schwing service organization.

Of equal importance, Myron Morehouse will remain in the key role of field service supervisor—scheduling and supervising field service technicians, boom inspectors and electronic repair—to ensure Schwing customers continue to receive highest levels of customer service.