2019 ACPA Education Conference

Event Date: 
10/06/2019 - 7:00am to 10/07/2019 - 4:00pm

Event Info | Hotel Info | Speakers & Sessions | Schedule Overview

Conference Agenda | Exhibitors' Info | Sponsorship | Transportation | ACPA Fall Board Meeting


2019 ACPA Education Conference - Gaylord Palms2019 ACPA Education Conference - Gaylord Palms2019 ACPA Education Conference - Gaylord Palms2019 ACPA Education ConferenceKissimmee, Florida
Gaylord Palms Resort & Convention Center



Member Pumper: $500*
Non-Member Pumper: $650*
Sponsoring Manufacturer/Distributor: $500*
Non-Sponsoring Manufacturer/Distributor: $795*
Sponsoring Vendor/Supplier: $500*
Non-Sponsoring Vendor/Supplier: $795*
Member Spouse/Guest: $350**
Non-Member Spouse/Guest: $500**

*Registration Fee includes access to one NRMCA ConcreteWorks 2019 session. 
** Registration Fee includes access to social functions (ie. Receptions/Sunday Night Event)


2019 ACPA Education Conference Attendee Registration
2019 ACPA Education Conference Exhibitor Registration

Questions regarding registration should be directed to the ACPA National Office at 614-431-5618.

The ACPA Education Conference is THE source for the concrete pumping industry and will be held October 6-7th , 2019 at the Gaylord Palms Resort & Convention Center in Kissimmee, Florida. This year’s event continues the exciting transition for the exposition portion of ACPA's Education Conference as we continue to expand the size of the exposition hall. This is also the third year we will be co-located with NRMCA's ConcreteWorks. NRMCA’s presence brings even more equipment and industry personnel to the show and we are very excited about our continued partnership.

The Gaylord Palms is designed for all ages, but especially families, so we are encouraging our conference attendees to bring their spouses and children to enjoy all this resort has to offer!

This year we are featuring a football-themed FAMILY FUN NIGHT on Sunday, October 6th. We will have several tailgating games and football-themed activities for all ages to enjoy throughout the evening. More details on this event will be shared soon.

Please check back often for updates!


Hotel Information

Gaylord Palms Resort & Convention Center
6000 West Osceola Pkwy
Kissimmee, FL 34746
Hotel Website

Reservations Online: https://book.passkey.com/go/ACPA2019

Reservation by Phone: (1-877) 382-7299 or (1-817) 778-1000

Reservation Call-In Code: ACPA or American Concrete Pumping Association

$185/night plus applicable taxes for a single/double occupancy and premium rooms. Please call Sue Schumacher at 614-431-5618 if you are still needing to book a room.

There will also be an additional daily resort fee of $30++. This fee is separate and distinct from the room rate and from taxes. This fee covers several in-room amenities which include, but are not limited to: 

  • High-speed Internet access in guestrooms
  • Resort-wide Wi-Fi (including meeting and exhibit space)
  • Two bottled waters replenished daily in your guest room
  • 24-hour access to Relache Fitness Center
  • Scheduled shuttle service to Walt Disney World® Theme Parks & Disney Springs®
  • Local, toll-free and domestic long-distance telephone calls
  • $10 credit towards dry cleaning services
  • Private training session (15 min.) at Relache Center (Limited sessions available Tue - Sat from 5 a.m. - I 2 p.m. Appointments required, please visit the fitness center to sign up)
  • One bucket of range balls at nearby Celebration Golf Club

The hotel reservations cut-off date for the ACPA discounted room rate is Tuesday, September 10, 2019. Rooms are available until the cut-off date or until the block sells out, whichever occurs first. We suggest that you make your hotel reservations as soon as possible. Please call Sue Schumacher at 614-431-5618 if you are still needing to book a room and it's past September 10th. 

Each additional person to a room is $20 plus applicable taxes. Children twelve (12) years and under are free when occupying the same room as their parents. All reservations must be accompanied by a first-night room deposit or guaranteed with a major credit card. If a company or individual is picking up the charges for an attendee, please contact the Gaylord Palms for a credit card authorization form. By having this form on file with the hotel, your attendee will not be required to provide payment upon check-in.  

Hotel check-in time is 3:00 pm local time. Hotel check-out time is 11:00 am local time. 

Uncover a one-of-a-kind enchanted surrounding at Gaylord Palms Resort & Convention Center. This upscale resort in Kissimmee, Florida features a premier location just minutes from Walt Disney World® and Universal Orlando Resort™. Start your stay in the soaring glass atrium showcasing the landscape of the Everglades, the cobblestone streets and rich history of St. Augustine, and the picturesque scenery and vibrant colors of Key West. Enjoy a day with your children at the water park, or savor some time to yourself at the adult-only pool. This resort also offers a full-service spa, perfect for pursuing a pampering session. Continue the fun as you delight your taste buds with the finest cuisine from any of the nine restaurants. Unfold extraordinary moments at Gaylord Palms Resort & Convention Center.


  • All public areas non-smoking
  • Barber/Beauty shop
  • Beauty shop
  • Car Rental
  • Game room
  • Vending machines
  • Video games
  • Bookstore
  • Florist
  • Gift/newsstand
  • Babysitting
  • Cash machine/ATM
  • Concierge desk
  • Foreign exchange, nearby
  • Housekeeping service daily
  • Laundry on-site
  • Laundry on-site, coin operated
  • Local restaurant dinner delivery
  • Mobility accessible rooms
  • Newspaper in lobby
  • Room service
  • Safe deposit boxes, front desk
  • Valet dry-cleaning
  • Virtual Concierge Available

Speakers & Sessions

Featured Speakers:

Amy Walter2020 Election Outlook
Keynote Speaker: Amy Walter, Political Analyst (Courtesy of NRMCA)

Amy Walter is the National Editor of The Cook Political Report where she provides weekly analysis of the issues, trends and events that shape the political environment. She is also the Host of WNYC’s The Takeaway: Politics with Amy Walter, and a political analyst for the PBS NewsHour.

Amy has built a reputation as an accurate, objective, and insightful political analyst with unparalleled access to campaign insiders and decision-makers. Known as one of the best political journalists covering Washington, she provides weekly political analysis on the popular “Politics Monday” segment on the PBS NewsHour. She is also a regular Sunday panelist on NBC’s Meet the Press, CBS’s Face The Nation, and FOX News Sunday with Chris Wallace. She also appears on Special Report with Bret Baier(FOX), Washington Week (PBS), and was a favorite on the “Friday Round Up” on The Diane Rehm Show (WAMU). She is also the former political director of ABC News.

This is Amy’s second tour of duty with The Cook Political Report. From 1997 to 2007, she served as Senior Editor where she covered the U.S. House of Representatives. She has been recognized for her outstanding work in Broadcast Journalism at the 2018 Washington Women in Journalism Awards, was named one of DC’s “50 Top Journalists” by Washingtonian Magazine in 2009, and honored with the Washington Post‘s Crystal Ball award for her spot-on election predictions in 2000. She is an emeritus member of the Board of Trustees at Colby College, where she graduated summa cum laude and received an honorary doctorate in 2017.


Anirban BasuEconomic Outlook for Construction - How Long Will This Last?
Presented by Anirban Basu, Chairman, CEO, Economist at Sage Policy Group, Inc.

Anirban is a study in contradictions. He has been called an economist with a personality, or alternatively, one with a sense of humor. He has twice been recognized as one of Maryland’s 50 most influential people. He has also been named one of the Baltimore region’s 20 most powerful business leaders. He serves as Chairman of the Maryland Economic Development Commission, teaches global strategy at Johns Hopkins University, and serves the Chief Economist function for a number of organizations around the country. He has read every one of Agatha Christie’s novels, is an avid fan of James Bond, English football, Indian cricket, all Baltimore teams, and lives with his wife and two daughters, Kimaya and Kohena.

Anirban is Chairman & CEO of Sage, an economic and policy consulting firm in Baltimore, Maryland that he founded in 2004.  Mr. Basu is among the most recognizable economists, in part because of his consulting work on behalf of numerous clients, including prominent developers, bankers, brokerage houses, energy suppliers, law firms and business associations.

Mr. Basu has written several high-profile economic development strategies on behalf of government agencies and non-profit organizations, including co-authoring economic development strategies for Baltimore City and Baltimore County, Maryland.  Among other things, Anirban serves as the chief economist to Associated Builders and Contractors (national) and as chief economic advisor to the Construction Financial Management Association.

In recent years, he has also focused upon health economics, the economics of education, and economic development.  He currently lectures at Johns Hopkins University in global strategy.

In 2007 and then again in 2016, Mr. Basu was selected by the Daily Record newspaper as one of Maryland’s 50 most influential people. The Baltimore Business Journal named him one of the region’s 20 most powerful business leaders in 2010.

Over time, Mr. Basu has had occasion to serve on many boards, including the boards of the University of Maryland School of Law, First Mariner Bank, the Baltimore School for the Arts, the Baltimore City Public School System, and Union Memorial Hospital.  He is presently chairman of the Maryland Economic Development Commission. He was recently appointed to the University System of Maryland Foundation Board and is also on the Board of the Archdiocese of Baltimore School System and the Lyric Opera House.

Mr. Basu earned his B.S. in Foreign Service at Georgetown University in 1990.  He earned his Master’s in Public Policy from Harvard University’s John F. Kennedy School of Government, and his Master’s in Economics from the University of Maryland, College Park.  His Juris Doctor was earned at the University of Maryland School of Law in 2003. His doctoral work in health economics has taken place at UMBC.


Building Value in Your Business (3-Part Financial Session)
Presented by Barb Nuss, Founder & President of Profit Soup

Barbara Nuss is the founder and president of Profit Soup. She is a teacher, business advisor, passionate advocate for better business thinking, wanna be golfer and guitar playing CPA. While she is ardent about helping business people understand the financials, her focus is on the future. She has thoroughly enjoyed putting Profit Soup’s recipe for success – Measure, Understand, Get it Done – into the hands of business owners and managers across the United States, Canada and Australia.

She has authored financial benchmark studies in numerous industries for franchise clients, buying groups, co-ops and trade associations. She is also a frequent speaker at franchise and association conventions, boosting financial acumen and confidence in a non-threatening, no-nonsense, naturally approachable style. She is a frequent facilitator for industry peer group meetings and strategic planning sessions giving her a unique perspective of the long and short-term challenges that business decision makers face each day.


Blue Collar Leadership - Become a Sought-After Employer of Choice
Presented by Mack Story, Motivational Speaker, Trainer and Author

Mack Story began his career in manufacturing on the front lines of a production machine shop in 1988. He grew himself into upper management and found his niche in Lean manufacturing and, along with it, developed his passion for leadership while leading leaders and their teams through over 11,000 hours of process improvement, organizational change, and cultural transformation.

Mack co-founded Top Story Leadership with his wife, Ria Story, in 2008. Together, they have published 20 books on personal growth and leadership development.

Mack’s experience as a leadership coach, trainer, and speaker includes an international training event in Guatemala in 2013 with John C. Maxwell as part of the Cultural Transformation in Guatemala where more than 20,000 Guatemalan leaders were trained. Mack was also invited to share the stage with motivational speaker Les Brown at one of his events in 2014.

Mack is the author of 12 books: 10 Values of High Impact LeadersBlue-Collar LeadershipMaximize Your Potential, Blue-Collar Leadership & SupervisionMaximize Your Leadership PotentialBlue-Collar KaizenBlue-Collar Leadership & Teamwork   Defining InfluenceChange HappensPHOENIXWho’s Buying You?, and 10 Foundational Elements of Intentional Transformation.

Through his books, speaking, and his global network, Mack is an inspiration for people everywhere as an example of achievement, growth, and personal development.


Session Descriptions:


FEATURED:  2020 Election Outlook

Keynote Speaker: Amy Walter
Political Analyst

Courtesy of NRMCA

For more than 20 years, Amy Walter has built a reputation as an accurate, objective, and insightful political analyst with unparalleled access to campaign insiders and decision-makers. Known as one of the best political journalists covering Washington, she is national editor of the non-partisan Cook Political Report and a frequent on-air analyst. In addition to her weekly appearance on the popular “Politics Monday” segment on the PBS NewsHour, Amy also hosts WNYC’s nationally-syndicated public radio news program, “Politics with Amy Walter” on The Takeaway. She is also a regular Sunday panelist on NBC’s Meet the Press and CBS’s Face The Nation, and appears frequently on Special Report with Bret Baier on FOX. She is the former political director of ABC News.

In her presentations, Walter expertly breaks down the electoral process, congressional culture and the Washington political scene. Her astuteness, wit and range of expertise creates an engaging, compelling presentation and her reliable and accurate analysis has earned her numerous accolades. Exclusively represented by Leading Authorities Speakers Bureau, Amy Walter takes audiences on an insider’s tour of Washington through the eyes of the woman with her finger on the pulse of politics.

FEATURED:  Economic Outlook for Construction – How Long Will This Last?

Presented by: Anirban Basu
Sage Policy Group

Will the industry continue to thrive or could we be headed for a downturn in the near future? Unfortunately, there’s no real “crystal ball” that will tell us for certain, but there are indicators that can give us insight. Anirban Basu, the economist with a sense of humor, will deliver his forecast for the future of the construction industry and alert you on the trends to watch that can have an impact on your business-making decisions.

FEATURED:  Blue Collar Leadership – Become a Sought-After Employer of Choice

Presented by: Mack Story
Motivational Speaker, Trainer and Author

It’s easier to compete when you’re attracting great people instead of searching for good people. High performance teams are always filled with top talent at every level.

In this session, you’ll be introduced to a unique and innovative cultural transformation resource, Blue-Collar Leadership® & Culture: The 5 Components for Building High Performance Teams, which will help you learn why culture is king when it comes to attracting and retaining top talent.

Culture matters because those who work in your organization will determine who wants to work there. You shouldn’t have to spend time and resources constantly searching for good applicants, but many leaders do. You should be able to simply select top talent from a large group of applicants who want to be a part of your organization.

Culture is the key to becoming a sought-after employer of choice within your industry and in your area of operations.

Becoming a sought-after employer means, “People who don’t work at your organization have a strong desire to work there.”

Becoming an employer of choice means, “People who already work at your organization have a strong desire to continue working there.”

You’ll not only discover why you should focus on improving your organizational culture, but you’ll also learn what you must do to improve it and how to get started.

You’ll discover the five components of The Transformation Equation and how they can be leveraged to create a high-impact culture that will attract, retain and support high-performance team members.

Learning objectives:

  • How culture impacts engagement, turnover and retention
  • How to eliminate frustration, resistance, confusion, anxiety and stagnation
  • What determines if your culture is a competitive advantage or disadvantage

FMCSA 2020 - What's Next for DOT HOS?

Presented by: Joe Rajkovacz
Western States Trucking Association

Just when you thought you understood the rules, they’re changing! Maintaining compliance with DOT Hours of Service continues to be one of the more complicated regulations concrete pumpers must deal with in operating their businesses. This session will explore current HOS rules and the impact FMCSA 2020 changes will have on your operations to prepare you for seamless compliance.

FEATURE: Part l - Financial Foundations: Build a Strong Future Today

Presented by: Barb Nuss
Profit Soup

Business is challenging, but for most of us these are profitable times. We all know that some of our future years won’t be nearly as good as this. In fact, it’s highly likely that you someday will see sales decline. Some of your competitors and friends won’t survive.  What will it be? “I saw that one coming, and I was ready”, or “I didn’t see that one coming, but I was ready anyway!”  What are the top five things you can do today to assure your survival—or better yet, be prepared to turn the lemons of a soft economy into lemonade? Your future depends on a solid financial foundation; one that will sustain you through the next down-cycle or propel you to success—whichever uncertainty becomes your reality.  Are you ready?

Join Barbara Nuss of Profit Soup as she outlines financial strategies to carry you through the best of times and the worst of times.

Topics include:

  • Assessing your financial strength
    • What does your balance sheet say about your staying power?
    • How well are you managing your key cash flow drivers?
      • Accounts receivable collection
      • Appropriate use of credit lines
  • Managing risk
    • Risks and rewards of expansion
    • Debt, leverage and economic cycles
    • Are you borrowing properly?  Do you have too much debt?
  • What can I do today to lift the value of my business?
    • What are the top productivity and profit drivers?
    • What numbers should I be watching?
    • What can I do today to make my business more attractive and valuable to a potential future buyer?

FEATURE: Part ll - Breakeven Plus: Your Professional Power Tool for Profitable Decision-Making

Presented by: Barb Nuss
Profit Soup

We all want to build a business that provides the lifestyle we dream of and a return on our investment. But how much profit does it take to produce the real returns you desire? Do you know? In this session, we’ll develop sales and expense management goals to drive the profits you need to grow your business and achieve your dream. We’ll explore the many uses of break-even analysis as a framework for making business decisions that will enable you to stick to your plan with confidence.

Topics include:

  • What are my long-term profit requirements?
  • What sales goals would help me achieve my required profit?
  • How many jobs will it take to meet that goal?
  • How can I increase the average revenue per job? How would that impact the number of jobs needed to meet my goals?
  • What are my opportunities for controlling costs?
  • What sales are needed to recover a proposed equipment investment?

Not a numbers person? No problem! You can still discover the power of using financial information to improve decision-making—and actually enjoy it!

FEATURE: Part llI - Maximize Your Potential: Best Practices in Equipment and Labor Utilization

Presented by: Barb Nuss
Profit Soup

Labor shortages and increasing costs challenge even the best in the business to maintain or improve profits. In the competitive markets of today, any marginal improvement requires productivity gains. In this session we’ll investigate ways to measure and improve the productivity of your two most important resources—your equipment and your team.

Topics include:

  • How can I easily track equipment costs and utilization? How can it help?
  • What metrics help me assess my current position?
  • What’s a good target?
  • How can I measure and improve direct-labor productivity?
  • How can I hire better and reduce costs by limiting churn?

Concrete Pump Hazards & Your Safety Plan: Leveraging Regulations (ASME & FMCSA) and Establish Proven Risk Transfer

Presented by: Kyle Rask

Concrete pumping has significant hazards you, or your safety manager, must work to avoid daily and keep your employees safe. Knowing the hazards while leveraging regulations from the Federal Motor Carriers Safety Administration (FMCSA) and standards from the American Society of Mechanical Engineers (ASME), specifically the B30.27 Jobsite Responsibilities for Concrete Material Placing Systems, can save your company money in the long run.

Learning objectives:

  • Improve your contracts/work tickets with proven risk transfer language
  • Create a safety plan that can reduce your claims (frequency & severity)
  • Prevent higher insurance rates from unfavorable inspection results or conditional ratings

Maintenance Tips for Maximum Performance

Presented by: Jeff LaBounty

Rick Keen & Ray Hastings
Mack Trucks

Maintaining your pump and truck is more than just replacing broken parts, changing the oil and adding some grease. A well-planned scheduling and maintenance program makes way for improved utilization, fewer job site performance problems, increased life expectancy and can identify “watch-out” areas before they become a crisis.

 Topics include:

  • Maintenance planning and scheduling
  • Checklists
  • Diagnostic tools
  • Inspection points

This session will give you inside tips to help avoid those costly unexpected breakdowns and keep your units ready to roll!

Panel Discussion: Concrete Pumpers' Secrets to Selling on Value - NOT Price

Panelists: Eric Duiker
Nathan Germany
Wayne Bylsma
Gary Brown

Moderator: Les Ainsworth

Are you frustrated with losing jobs to lower-priced competitors? Are you aware of your costs and risks, but your contractors simply don’t care? Do you see your profit margins being reduced to a point where even the perfect pour might land you at break-even? If you answered yes to any of these questions, this session is for you.

Les Ainsworth will lead a panel of pumping experts - all with a wide range of tenure and experience - through a series of discussion topics that are focused on defining and relaying the value of your concrete pumping services that will set your business apart from the competition.

Topics include: 

  • What concrete pumping offers to a contractor, and why they should choose YOU to do this service for their project
  • Customer service and customer maximization
  • It’s not all about price
  • Time really is money, pay attention to how you’re spending it
  • If you have bad customers, do something about it!
  • Learn how to convince contractors to pay you the top dollar you deserve from other pumpers who have success stories to share!

Blue Collar Supervision - Unleash Your Team's Potential

Presented by: Mack Story
Motivational Speaker, Trainer and Author

Learn how to engage those on the front lines to improve the bottom line.

We must manage things and processes because they don’t think and feel. However, we should choose to lead people because they do. When people are over-managed, they become highly disengaged.

Leadership is about influencing people, specifically team members, to align with and buy-in to the vision and to effectively and efficiently accomplish the mission. When people are well-led, they become highly engaged.

Unfortunately, many people at all levels are being over-managed and under-led.

Many leaders don’t realize that disengaged employees are a symptom of disengaged leaders at one or more levels in the organization. In fact, research reveals that employees who follow their leaders because they want to are 40% more productive than employees who follow their leaders because they have to.

Unfortunately, it’s common for many team leaders, supervisors, and managers to be promoted from within or to be hired from the outside without ever receiving any type of formal leadership development training. Leadership ability, or the lack of it, affects morale, employee engagement, teamwork, communication, customer service, employee turnover and productivity. Those who can’t lead people are forced to manage people.

Before you can engage your front-line employees, you must equip and develop your leaders. Leadership development is the key to unleashing your team’s potential.

Prepare for a principle-filled session, with true stories that will be engaging, thought-provoking, often humorous, and most importantly, relevant. Mack and Ria’s stories will motivate and inspire you to become a better leader.

Learning objectives:

  • The 5 Levels of Leadership
  • The difference between artificial and authentic influence
  • Why you should lead with questions instead of directions

Creating an Employee-Centric Safety Culture

Presented by: Kyle Rask

Your company’s safety culture can have the single greatest impact towards supporting your financial goals and protecting your bottom line. In an employee-centric culture, the health and welfare of your employees must come first. Safe employees are more likely to trust management and be engaged in their work, but a lack of employee buy-in can lead to costly accidents, lack of production and increased liability. How do you create an environment that incites behavioral change from within? This session will guide you on how to develop a more effective safety culture that not only improves safety performance but can assist in workforce retention.

Learning objectives:

  • Utilizing job hazard analysis and risk assessment to improve workplace safety outcomes
  • Implementing behavior-based safety practices
  • Train and implement successful safety leadership
  • Improve your employee’s motivation and engagement
  • Identifying and mitigating threatening behaviors and cultural risk factors such as medical marijuana, gender neutrality and the “Me Too” movement

Building a Solid Relationship with Your Truck Dealer

Presented by: Joe Billie
The Kriete Group

Glenn Pochocki
Autocar Truck

When was the last time you visited your truck repair service center/dealer? Do you have a relationship with your Service Manager? Who’s your Parts Manager? Do you know how to contact the factory for technical support? Typically, the first contact many pumpers may have with their truck dealer is due to a breakdown. Anxious and stressed, you scream at the shop to get your truck repaired quickly because for every hour it’s out of service, you’re losing money.

With over 20-plus years’ experience as Mack Trucks “voice” for the concrete pumping industry and more than 40 years’ experience in Vocational HD Trucks Sales Product & New Business Development representing Autocar Truck, special guests, Joe Billie and Glenn Pochocki will provide tips on the benefits of establishing a pre-emptive relationship with your truck dealer and factory technical solutions personnel to alleviate many of your repair issues, with the objective of getting your trucks back in service sooner than later, putting dollars in your pocket.

Topics include:

  • When/Why/How to utilize the concrete pump support hot line
  • Dealer wellness checkups – essential for the relationship
  • Online/site dealer training sessions
  • Customer truck portal
  • How to save on parts
  • Unique software updates and parameters
  • Diagnostics software options
  • What is your backup plan/options

Roundtable: Workforce Retention

Moderators: Christi Collins & Taylor White

Does your company struggle to retain the talent needed to remain profitable and sustainable? Using the results from the Operator Workforce Retention Survey, we’ll discuss the driving factors in an operator’s decision to change pump companies, where they go and what motivates them to stay, along with sharing tips for what you can do to better retain your workforce.

Roundtable: The Risks and Rewards of Growing Your Business

Moderators: Todd Morgan

Bruce Young
Brundage-Bone Concrete Pumping

Back by popular demand! “Success is not final, failure is not fatal”. We’ve all had some great ideas – some worked and some didn’t - but that didn’t stop you from growing your business. What are others doing to minimize their risk and maximize rewards? How are they positioning themselves to thrive in the future? During this roundtable discussion, participants will be encouraged to share their secrets for successes and quite possibly, their risks and failures associated with growing and managing their pumping businesses.



Tentative Schedule Overview

Friday, October 4

  • Exhibition Hall Move-in (Rolling Stock Only): 7:00 am - 11:00 am
  • Exhibition Hall Move-in: 11:00 am - 6:30 pm

Saturday, October 5

  • Exhibition Hall Move-in: 7:00 am - 2:00 pm
  • Registration Check In: 3:00 pm - 7:00 pm
  • Exhibit Hall Opening Ceremony: 4:00 pm - 4:30 pm
  • Welcome Reception: 4:30 pm - 7:00 pm 

Sunday, October 6

  • Registration Desk Open: 6:30 am - 5:00 pm
  • Breakfast at the Pumps: 7:00 am - 8:00 am
  • Keynote Speaker - Amy Walter: 8:15 am - 9:15 am
  • Featured Speaker - Anirban Basu: 9:30 am - 10:45 am
  • Roundtables: 10:45 am - 11:45 am
  • Lunch at the Pump: 11:45 am - 12:45 pm
  • Featured Speaker - Mack Story: 12:45 pm - 2:00 pm
  • Breakout Sessions: 2:00 pm - 3:15 pm
  • Happy Hour at the Pumps: 4:45 pm - 6:30 pm
  • Family Fun Night: 6:30 pm - 9:30 pm

Monday, October 7

  • Registration Desk Open: 6:30 am - 1:00 pm
  • Breakfast at the Pumps: 7:00 am - 8:00 am
  • Breakout Sessions: 8:00 am - 1:00 pm
  • Lunch at the Pumps: 1:00 pm - 2:00 pm
  • Exhibition Hall Move-out: 2:00 pm - 6:00 pm


Conference Agenda

Tentative schedule - please check back often for updates!

Sunday, Oct. 6 Day 1 Events
7:00 am - 8:00 am BREAKFAST AT THE PUMPS
8:15 am - 9:15 am KEYNOTE SPEAKER: 2020 Election Outlook (Courtesy of NRMCA)
Presented by: Amy Walter
9:15 am - 9:30 am BREAK
9:30 am - 10:45 am Economic Outlook for Construction - How Long Will This Last?
Presented by: Anirban Basu
10:45 am - 11:45 am

Roundtable: Workforce Retention

Roundtable: The Risks & Rewards of Growing Your Business
11:45 am - 12:45 pm LUNCH AT THE PUMPS
12:45 pm - 2:00 pm Blue Collar Leadership - Become a Sought-After Employer of Choice
Presented by: Mack Story
2:00 pm - 3:15 pm Building a Solid Relationship with Your Truck Dealer
Presented by: Joe Billie & Glenn Pochocki
Panel Discussion: Concrete Pumpers' Secrets to Selling on Value - NOT Price
3:15 pm - 3:30 pm BREAK
3:30 pm - 4:30 pm

Blue Collar Supervision - Unleash Your Team's Potential
Presented by Mack Story

Concrete Pump Hazards & Your Safety Plan: Leveraging Regulations (ASME & FMCSA) and Establish Proven Risk Transfer
Presented by: Kyle Rask
4:45 pm - 6:30 pm HAPPY HOUR AT THE PUMPS
6:30 pm - 9:30 pm FAMILY FUN NIGHT
Monday, Oct. 7 Day 2 Events
7:00 am - 8:00 am BREAKFAST AT THE PUMPS
8:00 am - 9:30 am Creating an Employee-Centric Safety Culture
Presented by: Kyle Rask
Part I: Financial Foundations: Build a Strong Future Today
Presented by: Barb Nuss
9:30 am - 9:45 am BREAK
9:45 am - 11:15 am Maintenance Tips for Maximum Performance
Presented by: Jeff LaBounty & Rick Keen
Part II: Breakeven Plus: Your Professional Power Tool for Profitable Decision-Making
Presented by: Barb Nuss
11:15 pm - 11:30 am BREAK
11:30 am - 1:00 pm FMCSA 2020 - What's Next for DOT HOS?
Presented by: Joe Rajkovacz
Part III: Maximize Your Potential: Best Practices in Equipment and Labor Utilization
Presented by: Barb Nuss
1:00 pm - 2:00 pm LUNCH AT THE PUMPS


Exhibitor Prospectus

Anyone wishing to exhibit at the 2019 ACPA Education Conference should click on the image above to download the Exhibitor Prospectus for all guidelines, deadlines and forms pertaining to exhibiting at this event.

Please contact Sue Schumacher (614) 431-5618 ASAP if you'd like to reserve exhibit space.

Early Bird rate expired on July 1st, 2019

Exposition Location, Dates & Hours:

The exposition will be held at the Gaylord Palms Resort & Convention Center, Kissimmee, Florida. Exhibits must be fully assembled by Saturday, October 5, at 2:00 pm for final walk through and inspection by exhibition management. Exhibitors may not begin dismantling until Monday, October 7 at 1:15 pm. Exhibitors must have all materials removed from the hall no later than 5:00 pm on Monday, October 7. Exhibition management is not responsible for any materials left in the exposition hall after that time.

Setup hours are as follows:

  • Friday, October 4, 2019 7:00 am – 11:00 am – Rolling Stock Only
  • Friday, October 4, 2019 11:00 am – 6:30 pm
  • Saturday, October 5, 2019 7:00 am – 2:00 pm

Note: Exhibitors with rolling stock will be contacted closer to the event date by GES to determine your specific drive-in time. Vehicle spotting fees will be invoiced directly to exhibitors by GES.

Exhibit hours are as follows:

  • Saturday, October 5, 2019 4:00 pm – 7:00 pm
  • Sunday, October 6, 2019 7:00 am – 8:00 am
    • 10:15 am – 1:45 pm
    •   3:00 pm – 3:15 pm
    •   4:45 pm – 6:45 pm
  • Monday, October 7, 2019  7:00 am – 9:30 am

Note: Exhibitors do not need to man their booths after 9:30 am, but cannot begin dismantling until 2:00 pm due to an ACPA lunch event taking place in the hall from 1:00 – 2:00 pm.

Teardown hours are as follows:

  • Monday, October 7, 2019  2:00 pm – 6:00 pm

See above note regarding tear-down time


Exhibit Space Cost:

The rate for exhibit space at the 2019 ACPA Education Conference is:

  • Member Rate: $14 per square foot (package does NOT include registration costs for exhibitor personnel)
  • Non-Member Rate: $24 per square foot (package does NOT include registration costs for exhibitor personnel)
  • Exhibitor Attendee Registration Rate: $350 per member exhibitor attendee | $500 per non-member exhibitor attendee
  • Member Spouse/Guest: $350 | Non-Member Spouse/Guest: $500

Exhibitor shall pay ACPA 100% of the exhibit fee at the time of application to reserve exhibit space.

PLEASE NOTE: No assignment of space will be made until the FULL exhibit payment along with a signed exhibitor application and registration form is received.


Assignment of Exhibit Space:

A Priority Point formula will be used in the assignment of exhibit space. The formula is as follows:

Years Exhibiting x 10 + Total SF in 2018 show/100 = Priority Number

APPLICATIONS RECEIVED PRIOR TO JULY 1, 2019: Applications and payment received prior to this date will be part of the Priority Assignment Process. The first assignment of exhibit space priority will be based on the priority formula, with the process as follows: All past exhibitors in NRMCA’s ConcreteWorks will be assigned by priority number first. All new exhibitors will then be assigned in the order in which they were received.

APPLICATIONS RECEIVED ON OR AFTER JULY 1, 2019: Applications received on or after this date will be assigned on a first-come, first-served basis by exhibition management. No applicant will be allowed to select an exhibit space unless the application is signed and payment has been received. Exhibition management will make every attempt to accommodate every request for space, including the preferred location and booth dimensions. Exhibition management reserves the right to reassign exhibitors at any time during the show planning process. If all available space has been assigned, a wait list for space will be kept. When an opening becomes available, exhibit space will be assigned based on the date the application was received. Exhibit space costs for NRMCA’s ConcreteWorks 2019 can be found on the exhibitor application and registration form. All applications received by July 3 will be assigned booth space at the same time, no later than June 21. All applications received after July 3 will be processed as received. 

More details and FAQs regarding exhibiting can be found in the Exhibitor Prospectus


Sponsorship Opportunities 

Please download the Sponsorship Form to view all opportunities.



Airport Information:

  • Orlando International Airport (MCO) is 19.3 miles NE of the resort.
  • Kissimmee Gateway Airport (ISM) is 8 miles SE of the resort.
  • Orlando Executive Airport (ORL) is 22 miles NE of the resort.
  • Orlando Sanford International Airport (SFB) is 50.1 miles N of the resort.

Ground Transportation:

A taxi will cost approximately $53 (one-way). The Gaylord Palms Resort & Convention Center provides shuttle service to/from airports through Mears Transportation. For schedule and fees, call (407) 423-5566. 

Hotel Parking Information:

Gaylord Palms offers on-site parking for $22 per day. Valet parking is $33 per day. Parking fees do not include tax, which is additional.