Webinar - Maintaining Control: After the 911

It's the call you most fear - an equipment failure, an electrocution, a fatality, or any accident involving your company that is so severe it is now being covered by the media. Most pumping companies will never have the misfortune of dealing with a crisis situation of this magnitude; but if the unimaginable did occur, do you have a plan in place to weather the storm? This FREE one-hour webinar will help you prepare a communication strategy for crisis situations and teach you how to mitigate potential events to safeguard your company's reputation.

Some of the topics include:

• The definition of a crisis and how an unplanned event can negatively impact operations

• How to use a "Top Five" exercise to help increase awareness about events that have the potential to become a crisis in the concrete pumping industry

• How developing a crisis management plan can help prepare an effective company response

• The importance of a well-trained crisis management team, as they are responsible for the successful outcome of managing the event

Date:  June 26, 2012

Time:  11 a.m. EDT / 8 a.m. PDT

Duration:  1 hour

Presenters:  Todd Urban - Travelers Risk Control, Customer Training Specialist; Norman Spencer Agency; ACPA

Mr. Urban has over 20 years experience in risk control with Travelers. A large part of his career has been in construction risk control working with medium to large heavy/highway, general building, and specialty trade contractors throughout the Upper Midwest.   

Hopefully, you never need to know what to do in the event a catastrophic situation occurs...but what if you do?

Space is limited.